Covid-19 : cleaning instructions for your stays


Reception of customers in accommodations such as: hotel rooms, guest rooms, gîtes, castles 

If you are offering your accommodation, it is important to review your cleaning habits to protect you and your travellers as well as possible.
To help you, guidelines* have been developed based on analysis and recommendations from the Centres for Disease Control and Prevention (CDC).

* This content is based on information made public by the CDC. Destination Circuit makes no representations or warranties, express or implied, as to the completeness, accuracy, reliability, suitability or availability of this content for any purpose. Any reliance you place on such information is your responsibility.
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Today, cleanliness is essential to stop the spread of the virus. According to the CDC, it is possible to contract VIDOC-19 by touching a contaminated surface (such as a door handle or switch) and the virus can remain active on some surfaces for hours or even days. It is therefore essential to clean and disinfect frequently touched surfaces, especially between bookings.
Note : CDC recommends 24 hours between bookings.

It is important to clean and disinfect. By cleaning first and then disinfecting, you can reduce the risk of infection. Cleaning involves removing germs, dirt and impurities (for example, using a soapy sponge to wipe down a visibly dirty countertop or stovetop). Disinfection is the use of chemicals to kill germs (for example, by spraying bleach on a surface).

Here are a few guidelines to follow when cleaning your home between stays. If you work with a cleaning professional, ask him or her to follow this list :
  • Wear protective equipment when cleaning (disposable gloves, an apron or gown, and face protection: mask/visor). Remember to wash your hands immediately after removing your gloves.
  • Ventilate the rooms before cleaning by opening doors and windows to circulate air before starting to clean and disinfect.
  • Wash your hands thoroughly before and after each cleaning : 20 seconds with soap and water or use a hand sanitizer containing at least 60% alcohol.
  • Clean and then disinfect. Use detergent or soap and water to remove dirt, grease, dust and germs. Then apply disinfectant with a spray. Leave it on for a few minutes, then wipe it off. If you do not use paper towels or disposable wipes, it is best to use a new cleaning cloth for each unit.
  • Avoid touching your face while cleaning : CDC recommends that you do not touch your face, nose and eyes with unwashed hands. Take special care when cleaning.
  • Use the appropriate disinfectant : Household disinfectants and cleaning solutions containing diluted household bleach or at least 70% alcohol are considered effective against coronavirus. Beware of frequently touched surfaces such as switches, door handles, remote controls and faucets.
  • Don't forget sofas, carpets, curtains and other soft, porous surfaces. Carefully remove any visible dirt or dust and clean these surfaces with suitable products. If possible, machine wash items according to the manufacturer's instructions.
  • Wash all linens at the highest temperature of at least 60° degrees. This includes sheets, mattress covers, bath and bath towels, kitchen towels and blankets. Remember to wear gloves when handling dirty linen.
  • Clean and disinfect laundry baskets. If possible, consider using disposable or machine washable liners.
  • Empty the vacuum cleaner after each cleaning. Wipe the vacuum cleaner with disinfectant, as well as appliances such as the dishwasher and washing machine.
  • Place a plastic bag inside wastepaper baskets and garbage cans. These bags then make it easier to dispose of tissues and other waste.
  • Throw away or wash your household items.
  • Safely remove your cleaning equipment : discard or wash it. Don't forget to wash your hands afterwards.

Help travellers protect themselves :
  • You can promote social distancing by offering independent arrival and departure by installing a secure key box.
  • Make sure that your accommodation is well stocked with basic amenities, and consider adding a few extras, for example: hand soap, paper towels, tissues, toilet paper, etc.
  • You can also provide disinfectants and display cleaning instructions above in the accommodation.

Inform travellers of improvements in your cleaning habits, such as posting cleaning and disinfection instructions, but do not declare your accommodation as "Covid-free".

Eléments à nettoyer et à désinfecter

Basic Elements :
Door handles Surfaces Switches
Remote controls Tables Fan and lamp chains
Window sills and handles Thermostats Keys
Hair dryer     Railings Ironing boards and iron
Waste bins and sorting bins    

Kitchen :
Washbasins Furniture handle Appliances: oven, toaster, pressure cooker, coffee maker, etc.
Condiments: oil, vinegar, salt and pepper shakers, spices and commonly used containers, etc. Kitchen utensils that are not dishwasher-safe: ceramic bowls, plastic utensils for children, etc. Chairs with a rigid backrest

Bathroom :
Washbasins Toilets Faucet handles
Showers and bathtubs Curtains and shower door Shampoo, conditioner, shower gel and soap dispensers

Bedroom :

Hangers and luggage rack Bedside tables Cleaning appliances
Dishwasher Vacuum cleaner Vacuum cleaner
Children's articles Toys Cradles and portable playpens
High chairs    

Other equipment :

Bikes Umbrellas Games